Privacy Policy for Marta Gwizdala Art (Margwizart) Website

1. Introduction: We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information Collection:

• Personal Information: When you make a purchase or sign up for our newsletter, we may collect personal information such as your name, email address, mailing address, and payment information.

• Non-Personal Information: We may collect non-personal information such as your browser type, the pages you visit, and the time you spend on our website.

3. Use of Information:

• Order Processing: We use your information to process and fulfill your orders.

• Communication: We may send you updates about your order, new products, and promotional offers. You can opt out of these communications at any time.

• Improvement: We use the information and feedback we receive to improve our website, products, and services.

4. Information Protection: We implement a variety of security measures to protect your personal information. This website is hosted by Square and all information our customers submit is encrypted to their servers. Please review the Privacy and Security information provided by our host, Square.

5. Information Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

6. Cookies: We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

7. Your Consent: By using our website, purchasing any product on this website, or signing an agreement for commission art, clients agree to all terms and conditions outlined in these rules and consent to our Privacy Policy.

8. Changes to Our Privacy Policy: If we decide to change our privacy policy, we will post those changes on this page. This policy was last modified on 9/3/2024.

9. Contact Us: If you have any questions regarding this privacy policy, you may contact us using the information below:

If you have any questions regarding this privacy policy, you may contact us using the information below:

- Email: margwizart@gmail.com

10. Spam/Phishing: We reserve the right to defer responding to what we deem to be inappropriate or suspicious emails. We request that you refrain from sending marketing emails or unsolicited offers and we reserve the right to block your emails should you do so.

11. Words: By "items," we mean hand-painted or handmade products such as keychains, coasters, etc. "Art" refers to all artwork on canvas or flat panels. "Merchandise" refers to items designed by artists in their original form, photographed, and then used to create designs on third-party websites for printing on bags, notebooks, or other elements. If anything is unclear, please feel free to contact us with any questions.

Shipping, Delivery and Handling

1. Processing Time: Orders are typically processed and shipped within 1-12 business days.

2. Shipping: Currently, we offer shipping within the USA only (not all areas are included). If you are in a state not covered by our shipping or from a different country and would like to purchase a specific item, please contact us via email. Specific policies, including shipping costs and insurance, are discussed before sending the art as the weight of the art varies. The customer is responsible for paying any shipping, customs or import duties at their expense.

3. Merchandise shipping: All merchandise, like bags, notebooks and pillows (not including cards, those are possible to send very quickly if they are in stock) are made to order with a production time ranging from 14 to 30 business days. Once production is complete, we ship your order as quickly as possible. We will keep you informed with regular updates throughout the process, including when your order is ready to ship. Your patience and understanding are greatly appreciated.

4. Merchandise Order and Production Policy: All of our bags, pillows and notebooks are printed on demand in Montreal, Canada. We do not keep items in stock; instead, products are ordered and produced based on demand. Typically, we place orders for production on the last Friday of each month. Please note that the production process can take longer than anticipated, and delays may occur that are beyond our control. For example, if you place an order on May 1st, your product will be included in the production order placed at the end of May. You should expect a shipping timeframe of 14-30 business days from the end of May. For faster delivery, we recommend placing your order just before the last Friday of the month to ensure your item is included in the upcoming production cycle. Thank you for your understanding and patience.

5. Payment for Art Delivery: It is not possible to deliver art or commission art without full payment received in advance. This policy ensures that all transactions are completed before any product is dispatched or commissioned.

6. Shipping Fees: Shipping and delivery fees will be deducted from a separate invoice issued via PayPal or Venmo. The final shipping cost will be determined once the address is provided, as products and art must be weighed individually. The shipping fee will be confirmed after getting a quote with our courier service. Clients are responsible for paying the shipping fee once it has been calculated. Clients can choose the delivery service based on the provided fee information, such as FedEx/UPS or delivery in-person.

7. Local Delivery: For art shipping within Wisconsin and Illinois, for up to a 3-hour drive, the delivery fee is $0.40 per mile. All products require full payment before delivery or commission work begins.

8. Large Art Delivery: For artwork larger than 40 inches on one side, special shipping in a crate may be required. This shipping cost must be calculated separately. If you wish to purchase such a piece, please contact us via email.

9. Tax Fee: A tax fee will be added during the payment process and is not included in the listed price.

Returns and Refunds

1. Return Policy for Non-commissioned items: Exchanges are not offered. If you are not satisfied with a non-commissioned item that you have purchased on the website, you can return it within 14 business days from the time of purchase. The item must not be destroyed or damaged in any way. If the item is destroyed, damaged, or lost by the delivery service, a claim needs to be submitted to the insurance purchased with courier at the time of shipping. If the art is damaged by the customer, a refund will not be provided. We often record videos of the packaging process. We often require the purchase of delivery insurance for more costly items in the event that the art or product is damaged during shipping. For commissioned items, 50% of the payment is non-refundable, even if the client does not like the final product. Clients have three opportunities to request changes during the art creation process. If the client approves the final version, it is not possible to return the art later.

2. Return Policy for Commissioned items: We do not refund the advance payment for a commissioned item. Customers have three opportunities to request changes during the art creation process. The customer must give written approval of the commissioned item prior to shipping or delivery of the item. We strive to accurately represent, in good faith, the final state of a commissioned item prior to shipping. If the customer is declines to approve the commissioned item, the advance payment will not be refunded, and the commissioned item will not be shipped to the customer. We reserve the right to keep the commissioned item and sell it as a non-commissioned item to another customer. If the customer approves the final version of a commissioned item, a refund of said item will not be allowed. We often record videos of the packaging process. We often require the purchase of delivery insurance for more costly items in the event that the art or product is damaged during shipping.

Payment Information

1. Accepted Payment Methods: Payment methods accepted include those allowed by Squarespace, Venmo, or PayPal. An invoice can be requested for payment via Venmo or PayPal.

Newsletter and Marketing

1. Opt-In/Out: Customers can sign up for the newsletter or join the Facebook/Instagram community group through links on the main website.

2. Frequency of Emails: Marketing emails are sent at non-specific intervals.

Account Information

1. Customer Accounts: If customers create accounts on the website, their information is used and protected according to Squarespace policies. Please review the Privacy and Security information provided by our host, Square.

Third-Party Services

1. Shipping Service Providers: We choose the delivery service for shipping all artwork or items, and the art may be insured through the selected service: FedEx, UPS, USPS, Polamer, and others are used for shipping.

2. Payment Processing: Payment information may be processed through secure third-party services.

Children's Privacy

1. Under 13: Information from children under 13 is not knowingly collected.

2. Under 18: Individuals under 18 are not permitted to purchase art.

ADA Compliance

1. Website: We strive to ensure that our website is accessible to individuals with disabilities and compliant with the Americans with Disabilities Act (ADA). Our website is hosted on the Squarespace platform, which provides tools and templates designed to enhance accessibility. However, we recognize that issues may arise.

2. Your Responsibility: If you encounter any accessibility barriers or elements that are not visible or functional, please notify us immediately. We are committed to addressing any issues and improving the user experience for all visitors.

3. Contact Information for Accessibility Issues: If you need assistance or have suggestions for improvement, please contact us.

4. Good Faith Notice Requirement: Before pursuing any legal actions regarding accessibility issues, you are required to provide us with a notice detailing the specific problems you have encountered. This allows us the opportunity to correct any issues in good faith. We are dedicated to making our website accessible, and we ask for your cooperation in allowing us to address any concerns promptly.

5. Intentions and Rights: We have good intentions in ensuring our website is accessible to everyone. Individuals not acting in good faith, who fail to notify us of accessibility issues before pursuing legal action, do not have the right to claim we acted negligently. We appreciate your understanding and cooperation in this matter.

Photos and Art Disclaimer

1. Photos: Photos may not fully capture the true colors and beauty of the artwork. For more accurate representations, please view Instagram @margwizart.

2. All Images: The images provided are for reference only and may represent designs that have already been sold. Each product—whether keychains, bags, art, or other items—is handmade, and there may be slight variations in colors, design elements, and overall appearance. Expect minor differences from the examples shown. This description applies to all items on the website, though some products may not include it.

3. Copyright: All photos are taken by us and are protected by copyright. Unauthorized use or reproduction of these images is prohibited.

4. Online Purchases: Online purchases include delivery, fees, artwork, packaging. For eco-friendly and budget-friendly options, meeting the artist in Wisconsin is recommended.

5. Packaging: Paintings are unboxed; the exact packaged weight is unavailable but can be provided upon request.

6. Trademark: Photos of art may include a trademark logo. Satisfaction is a priority, and inquiries are welcome.

Commission Art

1. Zoom Meetings: For commissioned art and art services, consultations are offered via Zoom or in-person meetings.

2. Advance Payment: An advance payment of 50% is required to start the artwork. Full payment for art and delivery fees must be made before shipping. Clients must provide shipping information (name, surname, phone number, address, email address) and agree to the conditions of the art.

3. Agreement: A signed agreement is necessary before work on the commission begins.

4. Portraits: We do not do human portraits.

5. Policy: By purchasing any product or signing an agreement for commissioned art, clients agree to all terms and conditions outlined in these rules and consent to the Privacy Policy.

6. Payment For Commissioned Item: Commissioned art or items, as well as their delivery, are handled outside of the website. Currently, there is no option to process separate payments for commissions directly through the site. Commissioned pieces require a specific process before payment, including agreements and approval of the product. Payments, whether in advance or in full, are sent to the client as an invoice via PayPal or Venmo. We do not accept any other forms of payment.